The kinds of personal information that we process, and how we process it, depends on whether we are processing personal information on behalf of Enterprises that we have partnered with, or whether we are processing personal information directly at the request of Individuals.
Information We Process on Behalf of Enterprises:
In providing the Services, we may process personal information on behalf of Enterprises, including information about candidates for work, volunteering, or other opportunities with those Enterprises (or their respective clients). We may also process personal information about those Enterprises’ existing personnel for account administration related purposes.
Enterprise Account Registration: Enterprise users can create an account by providing us with their work email, and a password that they select. We use this information for the purpose of administering Enterprise user accounts, and to enable access to the Services.
Inviting a Candidate: Enterprise users can invite candidates to verify their enrollment at, or degrees obtained from, post-secondary educational institutions by providing us with the candidate’s full name and university/college degree related information (including enrollment date, graduation date, and institution name), together with a candidate’s email address. We use this information for the purpose of contacting the candidate to prompt them to complete the enrollment or degree verification process as part of the Services.
Enrollment/Degree Verification: After receiving an invitation to verify their enrollment or degree status, a candidate can choose to provide us with access to certain academic records and databases made available through their post-secondary institution’s academic records management platform. To do so, candidates must login using their credentials for that post-secondary institution platform. We use this information for the purpose of verifying to the Enterprise the individual’s enrollment or degree information (including name, degree type, major, minor, graduation status, and graduation date) with the relevant post-secondary institution.
Purchases: We use a third-party payment processor to process payments. Your payment card data or account information is provided to our payment processor. If you pay using a debit or credit card, ZippedScript only stores the last four digits of your credit card number, the card type, the expiration number, your postal or zip code and the country.
Support Services: We may collect certain information (such as name, email address, phone number and query) reasonable to assist us in providing Enterprises with support services by phone, email or via the Website.
We rely on Enterprises to comply with applicable privacy laws when collecting, using, or disclosing personal information through the Services, including by obtaining appropriate consent to collect, use, and disclose personal information, including the personal information of others, through the Services. We require Enterprises to ensure that they have obtained all authority to provide personal information to us in accordance with applicable privacy laws and to not provide us with any sensitive personal information. Except as set out herein, we do not collect or use personal information provided by Enterprises for any purpose other than to provide Services.
Information We Process on Our Own Behalf:
In providing the Services, we may process personal information on our own behalf, including information about an Individual’s enrollment at, and degrees obtained from, post-secondary institutions.
Individual Account Registration: Individual users can create an account by providing us with their email address, country, and post-secondary institution name. We use this information for the purpose of administering Individual user accounts.
Enrollment/Degree Verification: If an Individual has registered for an account, they may complete the enrollment/degree verification process by providing us with access to certain academic records and databases made available through their post-secondary institution’s academic records management platform. To do so, the Individual must login using their credentials for that post-secondary institution platform. We use this information for the purpose of verifying enrollment and/or degree status at a post-secondary educational institution (including name, degree type, major, minor, graduation status, and graduation date), and to enable Individuals to choose to display a “verified” status on third party websites, (e.g, a blue checkmark on LinkedIn).
Marketing Communications: If you choose to sign-up for our marketing communications, we will collect certain information such as your name and email address. If you no longer wish to receive these communications, you may unsubscribe any time by clicking the “unsubscribe” link at the bottom of the email or by contacting us at the contact information under “Contact Us” below. Please note that you may continue to receive certain transactional or account-related communications from us.
Use of the Services: We may monitor use of the Services by Enterprises and their authorized personnel in order to provide technical support, and to detect, investigate or prevent any actual or potential violation of our terms and conditions. We may also generate aggregated, non-identifiable data and use such information to monitor the performance, use and stability of the Services and to improve the Services.
Contact Us: When you contact us with a comment, question or complaint through email, telephone, or live chat on our Website, you may be asked for information that identifies you, such as your name, company name, email address and a phone number, along with additional information we need to help us promptly answer your question or respond to your comment. We may retain this information to assist you in the future and to improve our customer service and service offerings.
ZippedScript does not sell, rent or disclose your personal information to third parties without your consent, except as described below or as required or permitted by applicable law.
Enterprises: WIf an Individual completes the enrollment/degree verification process, we may share with Enterprises confirmation of the Individual’s enrollment/degree status at a post-secondary educational institution (including the Individual’s name, degree type, major, minor, graduation status, and graduation date).
Service Providers: YYour personal information may be transferred (or otherwise made available) to third parties that provide services on our behalf. We use service providers to provide services such as hosting the Website, processing payments, cloud processing, storage and database services, and execution of our automated verification scripts and other services as required. Our service providers are only provided with the information they need to perform their designated functions and are not authorized to use or disclose personal information for their own marketing or other purposes. Our service providers may be located in the U.S., Canada or other foreign jurisdictions. For more information about the policies and procedures that we have regarding foreign service providers, please contact our Privacy Officer at [email protected].
Legal and Compliance: We and our Canadian, U.S. and other foreign service providers may disclose your personal information in response to a search warrant or other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise may be required or permitted by applicable Canadian, U.S. or other law or legal process, which may include lawful access by U.S. or foreign courts, law enforcement or other government authorities. Your personal information may also be disclosed where necessary for the establishment, exercise or defence of legal claims and to investigate or prevent actual or suspected loss or harm to persons or property.
Sale of Business:We may transfer any information we have about you as an asset in connection with a proposed or completed merger, acquisition or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of ZippedScript or as part of a corporate reorganization or other change in corporate control.
Visiting our Website: In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity and to monitor and improve our Website.
Cookies: Our Website uses a technology called "cookies". A cookie is a tiny element of data that our Website sends to a user’s browser, which may then be stored on the user’s hard drive so that we can recognize the user’s computer or device when they return. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the Website features.
https://tools.google.com/dlpage/gaoptout?hl=en. You can also
obtain additional information on Google Analytics’ data privacy and security at the following links:
● https://policies.google.com/technologies/partner-sites and
Tracer Tags & Web Beacons: The Website may also use a technology called “tracer tags” or “Web Beacons”. This technology allows us to understand which pages you visit on the Websites. These tracer tags are used to help us optimize and tailor the Website for you and other future visitors to the Website.
We work with third parties such as ad networks and other advertising companies that use their own tracking technologies (including cookies and pixel tags) on our Website in order to provide you with tailored advertisements across the Internet. These companies may collect information about your activity on our Website and third-party websites (such as web pages you visit and your interaction with our advertising and other communications) and use this information to make predictions about your preferences, develop personalized content and deliver ads that are more relevant to you on third-party websites. This information may also be used to evaluate the effectiveness of our online advertising campaigns.
Opting-out of Interest-Based Advertising: For more information about interest-based advertising and to understand your options, including how you can opt-out of receiving behavioural ads from third-party advertising companies participating in the Digital Advertising Alliance of Canada, please visit the Digital Advertising Alliance of Canada website at http://youradchoices.ca/choices. Please note that even if you opt out of interest-based advertising by a third party, these tracking technologies may still collect data for other purposes including analytics and you will still see ads from us, but the ads will not be targeted based on behavioural information about you and may therefore be less relevant to you and your interests. To successfully opt out, you must have cookies enabled in your web browser (see your browser’s instructions for information on cookies and how to enable them). Your opt-out only applies to the web browser you use so you must opt out of each web browser on each computer you use. Once you opt out, if you delete your browser’s saved cookies, you will need to opt out again.
We have implemented reasonable administrative, technical and physical measures in an effort to safeguard the personal information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. We restrict access to personal information on a need-to-know basis to employees and authorized service providers who require access to fulfil their job requirements. We have record retention processes designed to retain personal information for no longer than necessary for the purposes set out herein or as otherwise required to meet legal or business requirements.
As indicated above, if you have signed-up to receive our email communications, you can unsubscribe any time by clicking the “unsubscribe” link included at the bottom of the newsletter. Alternatively, you can opt-out of receiving our marketing communications by contacting us at the contact information under “Contact Us” below.
If we receive a request from an individual to access or update personal information we process on behalf of a particular customer, we will direct that individual to the relevant customer. We will assist our customers wherever possible in responding to individual access requests. If you submit personal information via our Website or otherwise provide us with your personal information, you may request access, update or correction of your personal information by submitting a written request to our Privacy Officer (see “Contact Us” below). We may request certain personal information for the purposes of verifying your identity.